Returns & Exchanges

Returns and Exchanges Are Welcome

Need a different size or decide the shirt isn’t quite right for you? Contact us within 7 business days of delivery to request a return or exchange.
 

To be eligible, your shirt must be:

• Unworn

• Unwashed

• Free from stains, odors, pet hair and other signs of use

• Returned in its original condition

 

Because every shirt is made to order, all returns and exchanges must be approved before they are mailed.

 

Please do not send an item to the return address printed on the original package. Contact us first so we can provide the correct instructions and return address.

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​How to Start a Return or Exchange

Please use our Contact page and include:

• Your name

• Your order number

• The item you would like to return or exchange

• The reason for your request

• The size you need, if requesting an exchange

 

After your request is approved, the item must be mailed back within 7 business days.

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Return Shipping

For standard returns and size exchanges, the customer is responsible for return shipping costs.

 

We recommend using a trackable shipping method and keeping your shipping receipt until your return has been completed. This Calls For A Shirt is not responsible for return packages that are lost or damaged in transit.

 

Additional shipping charges may apply when sending an exchanged item. Any applicable charges will be explained before the exchange is completed.

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Refunds

Once your return arrives, we’ll inspect the shirt to make sure it meets the return requirements.

 

If approved, the refund will be issued to your original payment method for the price paid for the returned item. Original shipping charges and return shipping costs are not refundable.

 

You’ll receive confirmation when your refund has been processed. Your bank or payment provider may require additional time for the credit to appear in your account.

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Damaged, Misprinted or Incorrect Items

If your shirt arrives damaged, misprinted or different from what you ordered, please contact us as soon as possible. We’ll make it right.

 

Please include:

• Your name

• Your order number

• A description of the problem

• Clear photos showing the entire shirt and the issue

 

When an item is damaged, misprinted or incorrect because of a production or fulfillment error, you will not be responsible for the cost of the approved resolution.

 

Please keep the item and its packaging until we let you know whether anything needs to be returned.

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Items That Cannot Be Returned

We cannot accept:

• Shirts that have been worn or washed

• Items with stains, odors, pet hair or other signs of use

• Items returned without prior approval

• Items mailed after the approved return period

• Items damaged after delivery through wear, washing or improper care

 

Choosing the wrong size is not considered a production defect. Please review the size chart on the product page before placing your order.

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Order Changes and Cancellations

Because shirts are sent into production shortly after an order is placed, changes and cancellations cannot be guaranteed.

 

If you notice an incorrect size, color, design or shipping address, contact us immediately. We’ll do our best to help if production has not already begun.

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We’re Here to Help

Questions before or after ordering? Please contact us through our Contact page.

 

We want every experience with This Calls For A Shirt to be a good one.

 

Wear the moment. Love what you wear.